eHarmony
eharmony
eHarmony Making Contact with Members

Our Review

eHarmony is a site that aims to help its users find the best, serious match for them. Through its advanced compatibility matching system, the dating site can narrow down each person's match to a fewer list of possible matches. 

Since 2000, eHarmony has been providing matching services that create meaningful connections all over the world. The site was founded by Dr. Neil Clark Warren, a clinical psychologist dedicated to helping people find better ways to find love. Now, reports say that the site creates around 15 million matches a day, and more than 600,000 couples got married because of it.

eHarmony claims to be committed to understanding what makes long-term relationships successful. Through scientific research, the site continues to provide relevant and updated matching models for its users.

Member Structure

Members
60,000 from New Zealand
Members activity
90,000 active weekly
Gender Proportion
47 %
53 %
  • Members join eHarmony to find long-lasting relationships
  • Majority of the members are aged 25-34 years old
  • The site claims to have members from all over the world
  • Most users are educated and have a quite stable lifestyle
  • You can rarely find people who are not into serious commitments

You will find a diverse set of matches and members every day in eHarmony. Since it is a pioneer matchmaking site, it has a large membership pool that already reached around 66 million members in over 200 countries worldwide. 

The site's population is almost equally divided between men and female users, the male percentage is only 6% higher than that of women. When it comes to gender distribution, the majority of the members are those who are 25-34 years old. Its members are quite active and are determined to find a match that they would want to spend their lives with. 

If you are looking for a serious relationship, then this site is probably worth a try. Most of its members are in the age of settling down and building a family. Hence, they are probably looking to find the "right one" already. 

The site has a meticulous way of building your profile that it needs some thinking and time consumption. If you are just into small chats and casual encounters, you wouldn't go this far just to have an account set up and would rather look for a different site. But for those whose intentions are to find a lifelong match, you are in a good place. 

eHarmony is one of those matchmaking sites that needs a premium upgrade so you can use it efficiently. People who stay on this site have most likely upgraded their account. This can be pretty costly so, there is a huge possibility that you'll match with someone who is already stable. 

Females
Males

Age Distribution

  • 18-24
  • 25-34
  • 35-44
  • 45-54
  • 55+

Signing Up

Eharmony Registration
  • You can choose to signup via email or Facebook
  • Takes around 10 minutes to finish the registration
  • Answering questionnaires about yourself is required
  • Detailed compatibility quizzes upon registration
  • Email verification is not necessary

The registration process in eHarmony takes a lot longer compared to other dating sites. The site makes sure to gather all the important information from their users before allowing them to browse and look for matches. 

On the site's registration page, you will be given two sign up options. You can either choose to register via an email address or connect your Facebook account to the site. Either way, you will still be required to answer the questionnaires and personality tests that the site has prepared for every newcomer.

Personality tests consist of items that help the site gage each member's personality. They usually have situational questions in the form of "what would you do if...?" 

Compatibility quizzes are questions that lean more on how you would like your match to be. Aside from that, you get to indicate specific attributes of the matches you want. You can specify the height, body type, nationality, and other quantifiable characteristics of your future match in your match preference.

The process will take more than 10 minutes to complete. After that, you may choose to upload your profile photo.

Making Contact

eHarmony Making Contact with Members
  • Ask automated questions upon initial contact
  • Premium users have full access to the site's contacting features
  • Sending winks is available for free
  • Members can add people to their favourites' list
  • Does not have a variety of communication medium

The contacting features on eHarmony are quite limited but this doesn't keep it from making lasting connections. The method of communication on eHarmony is only through sending messages, which may only be used by premium members. 

If you are a free user, you can still use the messaging feature but only to send your five favourite site-generated questions, and your match can opt to answer them or not. Standard members cannot send personal messages and reply to any message they receive; they can only send winks and add people to their favourites list.

In eHarmony, you won't be able to see all the users who are online and currently active. Members will only be able to see the list of the site's proposed match. If you don't find someone good enough, you have to wait for your updated match results every day to find someone new. But, if you upgrade to premium, you get a chance to meet people outside your compatibility area. 

The site offers a basic search filter that allows you to narrow down your match list based on age. You can also search for matches based on city or location. 

Profile Quality

eharmony profile
  • Profile sections are detailed
  • You can update or change your profile anytime
  • Only premium members can view profile photos
  • Viewing full profiles is available for free
  • You can only have access to the profiles that match yours

    eHarmony boasts on the quality of the matches they create. One of the major factors that affect your compatibility with a certain member is the amount of information you lay down on your profile. As previously mentioned, eHarmony takes pride in making sure that all newcomers answer the registration questions.

    The information from the tests and questionnaires you took is reflected on your profile. Additionally, your profile has the written "About me" section, information about your preference, and the level of compatibility every visitor shall have concerning the different areas in your life.

    If you carefully browse through other members' profiles, you will see that the majority has filled out their profile sections informatively. You will also find a detailed percentage of how much of your match's values fit yours on the compatibility tab. 

    The compatibility tab shows how your personality and attitude toward a relationship would match. These are the following characteristics and attitude you will find on this tab:

    • Emotional Intimacy
    • Conscientiousness
    • Physical Intimacy
    • Relationship Values
    • Religious Values
    • Social Values
    • Extraversion
    • Agreeableness
    • Altruism
    • Intellect
    • Affection
    • Accommodation
    • Athleticism
    • Exclusivity
    • Romance

    Aside from those required fields, eHarmony has prepared a Q&A portion where you can get to know your match better by reading through random questions that they have answered. You can also answer questions on your profile if you want, but it isn't required. 

    After saving your answers to each of the questions that appear, you will immediately see what your match has answered. This way, you can see whether you both agree on something or not.

    App

    eHarmony App Matches Example
    • Free to download
    • Available on both Android and iOS
    • All desktop features are available on the app
    • Mobile interface follows the web version to a tee
    • Features minimal ads
    • Simple and easy to navigate

    When it comes to app design, eHarmony is consistent with the basic interface it has on its web version. It is clean and easy to navigate and does not have a lot of ads to deal with. The app allows easy scrolling through your match list and favourites' list. 

    The app has all the features you can find on the website. It is suitable for members who are always on-the-go. With the app, you can contact any of your matches anytime. 

    Profile photos are still blurred out on the app, and you can only view them if you upgrade to premium. The eHarmony cost for a premium upgrade on the app is the same as the desktop upgrade. 

    Real Life Review

    "After being unsuccessful in a lot of matchmaking service providers, I was able to find the perfect match for me on eHarmony. I can't be anymore happier than I am right now. I must say, the detailed and accurate compatibility estimates from the site were of huge help in finding the one for me. It took about 3 months before I matched with my wife, it was a pretty long time but she was definitely worth the wait. I was 32 back then, now I'm 38 and I can proudly say that I am happily married for almost five years now. I'm glad the site still does what it does best, make matches that last." - Danny, 38

    Design and Usability

    The site has a basic user interface that is friendly to eHarmony's young and young-at-heart members. Since it only has a few features available, you can also only see a few icons and options on the menu bar. The site has a minimalist design that arranges your match list in a grid, showing only their name, city, and age under their blurred out profile image. 

    eHarmony does not have those grand and modern designs, but it is quite competitive when it comes to easy access and navigation. Neat and well-organised, you won't see much clutter on the site. Its labels are straightforward, making it easy for new members to get used to its tabs and options.

    On the site's pages, you will see their ads and banners encouraging you to upgrade your account. But aside from those, there are no other forms of advertisements.

    eHarmony Costs and Prices

    Free Services
    • Registration and profile creation
    • Send winks to the members who caught your eye
    • View a member's profile
    • Send 5 site-generated questions
    • Add people to your favourites list
    • Browse matches outside your preferences
    Fee based Services
    • View photos
    • View who added you on their favourites list
    • See who viewed you
    • Unlimited messaging
    • Browse anonymously
    • Get matches outside your preferences
    Duration / Credits / CoinsCosts per monthTotal
    Basic Membership
    ?
    See Who's Viewed YouSend Unlimited MessagesSee Unlimited PhotosSee Who's Favorited YouBrowse More Matches
    3 Months44.95 NZD / Month134.85 NZD
    6 Months21.95 NZD / Month131.70 NZD
    12 Months14.95 NZD / Month179.40 NZD
    Special - 6 Month Plan
    ?
    Billed in 3 instalments - special offer available at the time of this review
    6 Months15.95 NZD / Month95.70 NZD

    Is eHarmony expensive or cheap?

    In comparison to other providers eHarmony is average.

    Eharmony Price
    Payment Options
    • Credit Card
    • PayPal
    Payment discretion
    • Payment will appear as eHarmony on your credit card statement.

    eHarmony has three different premium subscription plans: lite, plus, and extra. Premium light is the cheapest option but it only allows limited access to the site's features. 

    Compared to other sites, eHarmony offers plans that require a longer commitment, ranging from a six-month contract to a two full year subscription. 

    If you are planning to upgrade to premium, remember that you can only settle your payments through credit card or Paypal. When upgrading, you can choose a one-time payment or a three-month installment to pay for the plan. 

    The cost of the eHarmony premium is quite fit for what you get in return. Prices are affordable especially if you are lucky to stumble upon some free coupons online. Watch out for special weekend promos. The site usually gives free premium trials for all its members during the holiday season, and sometimes they do it on a random weekend! 

    Special Features

    The site does not offer a lot of "new" features but it has all the basic and important features for communication. Most of its functionalities are common to other sites but this did not stop eHarmony from making matches that are fit for its members. 

    The following are some of its important features:

    Send a smile

    When viewing your match list, you will find a small smiley icon under each profile photo. When you click this, a smile will be sent to that person. This is a way of initiating contact with someone you like.

    Send questions

    In eHarmony, you can send people automated questions to start conversations or to keep one going. Sending questions is free for everyone and there's no limit as to how many questions you are allowed to answer and give in a day.

    Add to Favourites

    Just like any other site, you can create your list of favourite profiles by clicking the star icon on the profile pages. Yes, you only get to see your match list on the site, but you can narrow it down to matches you like.

    What If?

    This is a paid feature that gives you 30 extra matches who are outside your preference list. That means you get extra matches, giving you more possible choices. 

    Our rating

    Signing Up: 4.0 / 5
    Making Contact: 3.5 / 5
    Profile Quality: 4.0 / 5
    App: 4.0 / 5
    Real Life Review: 4.0 / 5

    Editors Conclusion

    Datingscout.nz Editor Chris Pleines
    eHarmony is a matchmaking site for marriage-minded singles who are looking for serious commitments. It provides an in-depth knowledge of your match through the required personality and character tests. The site offers basic communication features that can help you and your match concentrate on just getting to know each other better, without distractions. If you are looking for a long-term relationship and would want to settle soon, this site might be worth trying!

    FAQ

    Facts

    Is eHarmony only for serious relationships?

    eHarmony is a site designed for singles that are seeking long term committed relationships. It is not a casual dating site, so anyone who is only seeking short term relationships or sexual encounters might not find what they're looking for here.

    Are there couples who met only on eHarmony and actually got married?

    eHarmony is a full-functioning matchmaking site that has been around for a long time. It claims to have high success rates on all its matches made. Some of the couples it has connected even resulted in a happy marriage.

    Who runs eHarmony?

    eHarmony is run by eHarmony Inc., which was founded by  Dr. Neil Clark Warren.

    How can I contact eHarmony?

    You can check their Help Page if you have any issue and questions regarding your account. But, if you don't see what you need, you can send them an email through their contact page.

    Security

    Is it possible to report users?

    For security purposes, eHarmony allows you to block people who might have offended you. To do this, go to that person's profile, click on the ellipsis located at the lower part of their image, and select "Report this Match."

    Is eHarmony safe?

    The site is committed to the safety and security of their members online that is why they have a verification process that helps build a safe environment for everyone.

    Usability

    If I link my Facebook account to eHarmony, will it post anything on my behalf?

    You can link your Facebook profile on eHarmony to import your profile pics, but it does not post anything back on Facebook. Nothing will appear on your Facebook profile, and no one will know that you have signed up for the site.

    Can I view what my matches see about me?

    Yes, you can see how matches see your profile on eHarmony. To do that, go to "My Profile" and click the "Preview my Profile."

    Do I need to create a separate account for the eHarmony app?

    No, the eHarmony app will not require you to create a new account. You can choose to use your existing account or connect Facebook account to it.

    Is it possible to see members outside my match recommendation?

    eHarmony only shows profiles who are in your match list. The only way to see people outside is to upgrade to premium. The site has a "What if?" feature that allows you to get 30 matches that do not fit your preferences.

    Can I hide a match on eHarmony?

    Yes, it is possible to hide a match on eHarmony. You can do this by clicking the three-dotted icon on your match's profile and select the "Hide this Match" option.

    Why can't I view photos on eHarmony?

    Only premium members can view photos. If you want to view them, you have to upgrade your account.

    What types of photos do eHarmony approve?

    eHarmony checks the photos their members upload on their site. The following are their photo guidelines:

    • must be in png, jpeg, tif, or bmp
    • must be upright
    • no nudity
    • no children
    • no clear face

    Costs

    Is it possible to review my eHarmony subscription?

    If you want to check your billing information and subscription status, just go to "My Settings" and select "Account Settings."

    Is eHarmony free?

    Anyone can join eHarmony for free. However, if you want to fully enjoy the site and get a conversation going, you should upgrade to premium. This will allow you to view photos, see those who like you, and many more.

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    Infos

    Company:eHarmony, Inc.
    Address:10900 Wilshire Blvd., FL 16
    Phone-Hotline:844-544-3175